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Evaluating the Performance of Electronic Marketplaces: an Exploration of the Ownership Impact
Evaluating the Performance of Electronic Marketplaces: an Exploration of the Ownership Impact
1566-6379Journal from gdlhub / 2017-08-14 11:52:31
Oleh : Philip O Reilly, Pat Finnegan, University College Cork, Ireland
Dibuat : 2012-06-22, dengan 1 file
Keyword : electronic marketplace, performance evaluation and improvement, ownership, investor structure
Subjek : Evaluating the Performance of Electronic Marketplaces: an Exploration of the Ownership Impact
Url : http://ejise.com/volume12/issue2/p163
Sumber pengambilan dokumen : Internet
In evaluating the performance of electronic marketplaces, research has focussed on the impact of
factors such as IT, marketplace process design and competition. However, such research has neglected the
impact of ownership upon electronic marketplace performance. This paper explores the issue of electronic
marketplace ownership and contributes to the literature by revealing four distinct aspects of ownership of
electronic marketplaces; investor structure, investor objectives, investor commitment and governance efficiency.
Using a multiple case approach, the paper evaluates the performance of seven electronic marketplaces in order
to determine the relationship between marketplace performance and ownership. The study reveals a multitude of
investor objectives for their marketplace investment, broadly categorised as; transactional, financial or fear. The
analysis reveals that investor objectives impact upon investor commitment levels with those investors interested
in the transactional benefits of electronic marketplaces being most committed. Analysis also reveals that investor
objectives impact upon how efficiently a marketplace is governed. Both investor commitment levels and
governance efficiency in turn impact upon electronic marketplace performance in terms of the volumes traded on
the electronic marketplace, electronic marketplace adoption levels and electronic marketplace revenues and
profitability.
In evaluating the performance of electronic marketplaces, research has focussed on the impact of
factors such as IT, marketplace process design and competition. However, such research has neglected the
impact of ownership upon electronic marketplace performance. This paper explores the issue of electronic
marketplace ownership and contributes to the literature by revealing four distinct aspects of ownership of
electronic marketplaces; investor structure, investor objectives, investor commitment and governance efficiency.
Using a multiple case approach, the paper evaluates the performance of seven electronic marketplaces in order
to determine the relationship between marketplace performance and ownership. The study reveals a multitude of
investor objectives for their marketplace investment, broadly categorised as; transactional, financial or fear. The
analysis reveals that investor objectives impact upon investor commitment levels with those investors interested
in the transactional benefits of electronic marketplaces being most committed. Analysis also reveals that investor
objectives impact upon how efficiently a marketplace is governed. Both investor commitment levels and
governance efficiency in turn impact upon electronic marketplace performance in terms of the volumes traded on
the electronic marketplace, electronic marketplace adoption levels and electronic marketplace revenues and
profitability.
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