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Information Systems and Intra-Organisational Power: Exploring Power & Political Aspects Associated With the Adoption of a Knowledge Sharing System in an IT Services Department

ISSN: 1557-1327 Volume 5, 2010
Journal from gdlhub / 2017-08-14 11:52:31
Oleh : Lahiru Attygalle, Liisa von Hellens, and Leigh Ellen Potter, STIKOM Dinamika Bangsa Jambi
Dibuat : 2012-06-22, dengan 1 file

Keyword : Information system adoption, Political variant of the interaction theory, Emergent perspective, Information systems and intra-organisational power, Knowledge sharing system, IT service department.
Url : http://www.jiito.org/articles/JIITOv5p001-023Attygalle430.pdf
Sumber pengambilan dokumen : internet

It is widely accepted that the successful adoption of information systems in organisations is de-


pendent on the contextual factors relating to organisational culture, power, structure, and strategy.


Of these, organisational power has been least investigated, especially in relation to information


systems of a knowledge sharing context. Moreover, IS and power theories belonging to the emer-


gent perspective of power have not been explored in detail in recent times. In this paper, an at-


tempt is made to illustrate the intra-organisational power and political aspects associated with


designing, implementing, using, and maintaining an information system used for sharing knowl-


edge. This was achieved by investigating a case study focused on a knowledge sharing system of


an IT services department in an Australian university. The findings were derived based on the


analysis conducted using the elements of Political Variant of the Interaction Theory (PVIT),


which we argue is a theoretical framework belonging to the emergent perspective of power. The


analysis provided insights into how the investigated information system shaped, and was shaped


by, the power relations of the organisational context. Moreover, the investigation confirmed the


analytical strength and the applicability of the PVIT to modern case studies despite its age and


lack of use. Based on the findings implications for future use of the PVIT are also drawn in this


paper.

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