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Competencies and Learning for Management Information Systems
Journal from gdlhub / 2017-08-14 11:52:31
Oleh : Jens Kaasbøll and Marlen Stacey Chawani University of Oslo, Oslo, Norway , JIITO (Journal of Information, Information Technology, and Organizations)
Dibuat : 2012-06-22, dengan 1 file
Keyword : Organisational learning, user competence, user training, support, computer literacy, information system adoption.
Url : http://www.jiito.org/articles/JIITOv5p085-100Kaasboll445.pdf
Sumber pengambilan dokumen : Internet
Previous research has established that users need competence in both computing and the context
of the software. Information systems often fail due to low competence amongst users, and no
study is known to provide a systematic account of the user competence needed. This research
concerns competence needs amongst prospective users of a computerised management informa-
tion system where there is no operational computer based IS from which to obtain data. The study
shows that three subject matter areas of user competence are needed for people who will use
computerised IS -- knowledge on how the domain is represented, work competence, and com-
puter literacy. Work competence is mainly practice based, while the domain related knowledge
and computer literacy are based on explicit concepts, grounded in science or technology. User
training should therefore start with practice in the case of work competence, while presentation of
principles, concepts, and structures would constitute a better starting point when teaching com-
puter literacy and how the domain is represented.
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Organisasi | JIITO (Journal of Information, Information Technology, and Organizations) |
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