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Is a Multi-Criteria Evaluation Tool Reserved for Experts?

1566-6379
Journal from gdlhub / 2017-08-14 11:52:31
Oleh : C. Sanga, I. M Venter, University of the Western Cape, South Africa
Dibuat : 2012-06-22, dengan 1 file

Keyword : free and open source software, e-learning systems, software quality, multi-criteria evaluation tool, analytical hierarchy process, novice user, developing country
Subjek : Is a Multi-Criteria Evaluation Tool Reserved for Experts?
Url : http://ejise.com/volume12/issue2/p151
Sumber pengambilan dokumen : Internet

The objective of this investigation was to determine whether the analytical hierarchy process algorithm is suitable


for the evaluation of software by evaluators with little Information Technology experience. The scope of the


research was the evaluation of two free and open source e-learning systems at the Open University of Tanzania


using 33 stakeholders with diverse levels of Information Technology experience.


Both quantitative and qualitative research methods were used. The qualitative methods comprised participative


observation and interviews. Questionnaires and the analytical hierarchy process, a multiple-criteria decision-


making algorithm, represented the quantitative methods. The results showed that of the two e-learning systems


evaluated, Moodle was preferred over ATutor. Furthermore it was found that the analytical hierarchy process


algorithm is appropriate for the evaluation of software in a situation where Information Technology experience is


limited. It is anticipated that the paper contributes to the theory and practise of decision making in developing


countries such as Tanzania.

Deskripsi Alternatif :

The objective of this investigation was to determine whether the analytical hierarchy process algorithm is suitable


for the evaluation of software by evaluators with little Information Technology experience. The scope of the


research was the evaluation of two free and open source e-learning systems at the Open University of Tanzania


using 33 stakeholders with diverse levels of Information Technology experience.


Both quantitative and qualitative research methods were used. The qualitative methods comprised participative


observation and interviews. Questionnaires and the analytical hierarchy process, a multiple-criteria decision-


making algorithm, represented the quantitative methods. The results showed that of the two e-learning systems


evaluated, Moodle was preferred over ATutor. Furthermore it was found that the analytical hierarchy process


algorithm is appropriate for the evaluation of software in a situation where Information Technology experience is


limited. It is anticipated that the paper contributes to the theory and practise of decision making in developing


countries such as Tanzania.

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