GDL

Journal from gdlhub / 2017-08-21 14:42:06
Oleh : Aida Fitriani, Sfenrianto, Gunawan Wang, Aries Susanto, Telkomnika
Dibuat : 2016-12-20, dengan 1 file

Keyword : Revised Technology Acceptance Model (TAM), Perceived Security and Trust, ATM use, Leading banks customers
Url : http://journal.uad.ac.id/index.php/TELKOMNIKA/article/view/2920
Sumber pengambilan dokumen : WEB

Trust of using automated teller machine (ATM) is a daunting task for many Indonesians, where the security issues associated with it, still haunting them. The paper examines the collaborative issues related to the ATM security such as: perceived usefulness and ease of use, perceived security, trust, intention to use and actual system use, by using revised technical acceptance model (TAM) according to the banking purposes. The study takes customer samples of major leading banks in Indonesia and expected to present the current situation faced by many Indonesians when dealing with the ATM security. The outcome will be valuable inputs for the policy makers of the banks to establish further strategy to cope with integrated security issues related to ATM use.

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